Privacy Policy✦

Diamond Star Cleaning Services is a cleaning company operating in Allentown, Pennsylvania and the surrounding Lehigh Valley. We are the data controller for information collected through this website and our phone line. Contact us at (610) 756-8080.

When you call or text us: your phone number, and whatever you tell us about the space you want cleaned — address, size, condition, schedule.

When you use the quote builder: the selections you make are processed in your browser. Nothing is sent to us unless you choose to call or send the summary by text.

When you become a customer: name, service address, contact details, access instructions, and a record of the work performed.

This site does not use advertising cookies, cross-site trackers, or third-party analytics. We do not build profiles of visitors, and we do not sell or rent personal information to anyone, for any purpose.

To quote work, schedule it, perform it, invoice it, and follow up. We may contact you about a booking, a change, or a service you asked about. We do not send marketing messages to people who have not asked for them.

If you text us or ask us to text you, we use those messages to quote and coordinate work. Message and data rates may apply. Reply STOP to opt out and HELP for help. See our SMS terms for detail.

Service providers who help us operate — our telephone and messaging provider, and any scheduling or invoicing software we use. They may process your information only to provide that service to us. We share information with law enforcement only when legally required.

We photograph work for quality records and marketing. Customer premises are photographed only with permission, and consent is requested in the service agreement. Tell us at any time if you would rather we did not, and we will not.

Enquiries that do not become bookings are kept up to 12 months. Customer records are kept as long as needed for the service and for tax and legal obligations, then deleted.

Ask us what we hold about you, ask for it to be corrected, or ask us to delete it, by calling (610) 756-8080. We will respond within a reasonable period. Pennsylvania and federal law may give you additional rights.

This site is not directed at children and we do not knowingly collect information from anyone under 13.

If this policy changes materially we will update the date below. Continued use of the site after a change means you accept the updated policy.